on more than 25 years experience of agency activities
with containers, tankers, general and bulk cargo
vessels, passengers and cruise ships, we can offer high
level of following services:
operation for liner container vessels
Notifying the line with container terminal
Special arrangements with pilots and tug boats to
attend the vessel properly upon arrival and after
Regular pre-arrival notifications to cargo
Advise the line and other agents at the other ports
with the local rules of the customs, port and others
to avoid unexpected fines.
Preparing the discharging bay plans, other documents
and submitting same to the container terminal prior
Preparing the loading bay plan with all container
details during vessel's operation and dispatch same
by EDI to the line upon vessel's sailing.
Up to date container tracking system enabling the
line/client to trace the present status of each
Regular notification to the shippers after loading
their shipments till shipment's arrival at port of
Full coordination with terminal's stevedores to
expedite container operation.
Empty/full containers storage facility at our
private yards with competitive container storage
Monitoring the condition of the container while
receiving from consignees/shippers, notify the line
in case of any damages observed.
Assist the line for the full overdue containers and
arrange for cargo de-stuffing/destruction enabling
the line to reutilize the containers.
operation for other types of vessels (Tanker, bulk,
cargo, cruise, etc) calling ports on Liner/Tramp basis.
Detailed D/A estimation prior vessel's arrival
according to port tariff.
Permanently updated and detailed information about
ports and cargo berths (depths, capacity, kinds of
handling cargo, rates …etc)
Advise master with the port rules and necessary
precaution in order to avoid any fines in case of
breaching the port rules.
Sending regular pre-arrival notification to cargo
Sending the Notice of Readiness to cargo
Legal advisor to our principals in case of any
dispute or cargo claims with any party.
Attending the draft survey of the bulk carriers
prior commencing and after complete operation.
Attending cargo calculation and tanks' sounding for
Continuous supervision during cargo handling of
vessels at the port. Timely and full reports to the
principals about vessels handling.
Cargo and ship's survey and tally services.
Issuing the statement of facts according to the
actual events during vessel's port stay.
Quick dispatch of the final statement of account
after vessel's departure with all the supported
Canal transit representation
Calculation of competitive proforma of disbursement
Up to date reporting of the transit prospects prior
Updating the principal and vessel’s master with the
Suez Canal Rules of Navigation.
Recommendations for ship’s expenses/transit tolls
Proper attendance to the vessel upon arrival and
prior clearing the Suez Canal through our qualified
staff at Port Said and Suez office.
Coordinating with all vendors/bunker & provision
suppliers to ensure smooth delivery without delaying
the vessel on her normal convoy.
Prompt settlement after receiving the actual transit
Advise the owners of
Suez Canal circulars concerning the rebates on the
transit tolls and how to apply for same.
Arrange of spare parts delivery during vessel's
Proper reporting to the principals with the actual
Update the principals with any news/circular.
agent on behalf of vessel’s owners
Ship and ship’s equipment repair arrangement through the
Customs clearance formalities through our Cairo-Airport
office and spare parts delivery through our port
Crew changes formalities at any port or during
Canal transit which including:
Arranging necessary entry Visa or "Ok to Board" if needed.
- Meet and
assist the incoming joiners at the airport.
for hotel accommodation if needed.
transportation facility to/from the port.
Finalizing the custom clearance/immigration formalities of
repatriation formalities for the off-signers.
proper flights for the off-signers avoiding hotel
Bunker supply with competitive bunker prices
Fresh water supply.
Provision supply through the most efficient vendors
Technical, navigation and medical supply.
Medical attendance to crew
Assistance to master for lodging of sea protest
Delivery of cash to master